Terms and Conditions

1.1 Introduction

Welcome to Eletrikes.com
Eletrikes.com ("the Platform") is a global online marketplace operated by [Your Company Legal Name], specializing in the design, manufacturing, and distribution of premium electric tricycles for personal and commercial use. By accessing, browsing, or utilizing any services on this Platform, you (referred to as "User", "Customer", or "Business Partner") expressly agree to be legally bound by these Terms and Conditions ("Terms"), including all policies referenced herein (e.g., Privacy Policy, Return & Refund Policy).

Key Legal Points:

• Applicability: These Terms govern all transactions on the Platform, including but not limited to B2B (Business-to-Business) and B2C (Business-to-Consumer) sales, OEM (Original Equipment Manufacturing) collaborations, and customized product orders.

• Binding Agreement: Use of the Platform constitutes acceptance of these Terms, regardless of whether you register an account. If you disagree, immediately cease access.

• Modification Rights: We reserve the right to amend these Terms at any time. Continued use after updates implies acceptance. Notifications of material changes will be sent via email or Platform notifications.

• Jurisdiction: Disputes arising from these Terms shall be resolved under the laws of [Your Jurisdiction, e.g., Hong Kong SAR], unless otherwise mandated by local consumer protection laws.

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1.2 Scope of Service

1.2.1 Product Offerings
Eletrikes.com provides the following core services:

• Retail Sales (B2C): Direct-to-consumer sales of pre-configured electric tricycles, including accessories and warranty packages.

• Wholesale & Bulk Orders (B2B):

  • Small Businesses: Orders of 10-50 units with flexible payment terms.

  • Large Enterprises: Customized procurement contracts for orders exceeding 50 units, including volume discounts and dedicated account management.

• OEM & Customization Services:

  • Design Integration: Clients may submit proprietary designs for manufacturing, subject to technical feasibility and intellectual property compliance.

  • White-Label Solutions: Branding customization (e.g., logos, color schemes) with minimum order quantities (MOQ) of 100 units.

1.2.2 Service Limitations

• Geographic Restrictions: Certain products may not be available in specific regions due to local regulations (e.g., EU CE certification, US DOT compliance).

• Customization Constraints: Custom designs requiring structural modifications may incur additional fees and extended lead times (8-12 weeks).

• Third-Party Integrations: Logistics and payment processing are facilitated through partners (e.g., DHL, Stripe). Delays or errors by third parties are outside our liability.

1.2.3 Order Fulfillment

• Production Timeline:

  • Standard Orders: Shipped within 3-5 business days.

  • Customized/OEM Orders: Production begins after 50% upfront payment and design approval; delivery within 6-8 weeks.

• Shipping: Costs calculated based on destination, weight, and carrier. Tracking numbers provided upon dispatch.

• Dropshipping: Available for B2B clients upon request (MOQ: 20 units/month).

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1.3 Eligibility

1.3.1 User Categories

• Individual Consumers:

  • Must be at least 18 years old and possess legal capacity to enter a contract.

  • Verification may require government-issued ID (e.g., passport, driver’s license) for high-value orders (>$5,000).

• Business Clients:

  • Registered Entities: Must provide valid business registration documents (e.g., Certificate of Incorporation, VAT ID).

  • Authorized Representatives: Individuals placing orders on behalf of a business must submit a signed Letter of Authorization.

1.3.2 Prohibited Activities

• Resale Restrictions: B2C purchases are for personal/commercial use only. Unauthorized resale via third-party platforms (e.g., Amazon, eBay) may result in account suspension.

• Sanctions Compliance: Users from jurisdictions under international trade embargoes (e.g., Crimea, North Korea) are prohibited from transacting.

• Fraud Prevention: We reserve the right to cancel orders flagged for suspicious activity (e.g., mismatched billing/shipping addresses).

1.3.3 Account Security

• Users are responsible for maintaining account confidentiality (e.g., passwords, API keys).

• Notify us immediately of unauthorized access via eletrikes@outlook.com.

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1. Intellectual Property:

   • All product designs, logos, and content on the Platform are owned by [Your Company]. Unauthorized use may result in legal action.

2. Force Majeure:

   • Delays due to events beyond our control (e.g., pandemics, wars, natural disasters) do not constitute a breach of contract.

3. Termination Rights:

   • We may terminate accounts for violations of these Terms, with written notice sent to the registered email.